I ordered this recliner for our living room. It arrived promptly and there were several scrapes and one big gouge in the wooden arms though the inner wrapping was undamaged.. The box had obviously been retaped multiple times. The back slides onto the base with metal runner/slides -- not sure of the correct term. We put it together, with a little difficulty on one side. One side went on easily and "seated." the other side was very difficult to slide into place. The fabric, pattern and color were as expected and I really liked the design and look of the chair. It's very sturdy. The padding is thick and feels as if it would hold up well. However, it's BIG, taking up even more space than my husband's huge prairie-style leather recliner from Lane. I expected this to be somewhat smaller from the pictures and reviews, to fit me better and take up less room in our modest living room. Also, there is a protruding lumbar cushion section that made the chair very uncomfortable for me. If we had wanted a replacement chair for my 6' husband, this would have been fine--he was fine with that cushion. I was disappointed but this chair is probably perfect for some other person--minus the gouges in the wood and flawed attachment of the back that pertain to this particular copy. I was sad to have to return it, but very gratified by the ease of the return process. Since this was my first experience with Overstock I was concerned. The people in Customer Service took care of me appropriately and credited the account promptly. But I still have to find that right chair.