This was my first purchase from O. The item shipped the day after I ordered it, total time only about 4 days. I LOVE quick shipping! Ive priced these buffet servers everywhere comparing features and costs. Please note that there are TWO of these on O, that LOOK IDENTICAL, priced the same, BUT this one has the LARGER/LARGEST POTS, 3 QUARTS! She's a beauty! Sturdy, sleek, & NICE LOOKING. It screams EXPENSIVE! i LOVE the big heat resistant round knobs on the GLASS lids, they are VERY cute! Each crock has a nitch on its rim for the spoon/ladel, which is a NICE feature. One of these will hold a lot of food for a nice size party. Im getting a second one for the holiday buffet table. Our first trial was for SPAGHETTI! One pot had the pasta, the next the sauce, & the 3rd had the meatballs! PERFECT! I like its black color, too, it always looks clean & new! The 3 seperate temperature knobs are nice, too. Some others only have one control knob. This one came with spoons & a little mini crock pot cookbook! The only thing it didnt have was the ON indicator light, but I can live without that. For larger parties, I think this is the right choice. Its very very nice and we think its worth every penney. You can get free shipping on your first order, too, so that was nice. Get your now because Im sure with the holidays getting so close these will sell out fast. Ordering a second one. I wished we had this years ago, it is just SO CONVENIEINT! Oh, too,this is a very heavy unit, I had to have help getting it out of the box! It certainly will stay put on your buffet table. It's long, but not bulky, and was perfect at the back of the table with plates, & other food dishes in front of it. Perfect for your main items. Oh, too, the cord was longer than I expected, & conveniently positioned in the CENTER of the back of the unit. The heat resistant handles are a must have, too! Some out there are stainless with metal handles, & glass knobs. Its a matter of preference, but we love this one! You will be pleasantly surprised with this set!