Chair is called a massage recliner, it should be calles a vibration recliner instead. The chair vibrates only, no massage features. The intensity level control doesn't seem to make any difference, 1 feels the same as level 5. I would,t reccomend this chair to anyone. I am very dissappointed with this purschase. Not to mention it is going to cost 25% of the purchase cost to return the chair.