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Real Flame Expresso Electric fireplace
 from Fort Pierce, Florida,  Jan 19, 2012

The 2 shipments arrived on schedule and the packaging was protected very well, because the delivery agent probably used hooks or a forklift to move the weighted item, but there was no damage to the contents. The assembly went very smoothly ( around 4 hours), however, things would have gone much smoother, if the mfr (china) would have more clearly identified the 3 different types of screws by placing them in separate packages. I spent at least 1 hour separating the screws, which were almost the same size, but they had different threads. When you have in excess of 60 screws and you have to put them in three categories it becomes a wasted and tireless task. Also, it would have been great if the mfr gave a few extra screws, because I had to go out to purchase more screws due to the fact that the heads broke off when I tried to tighten them. Overall the unit looks great and we are enjoying every minute of the unit.

  • How did the color on site compare with the actual product? as shown
  • Please tell us about the quality of the product. excelent
  • How accurate was the on site description of the product? description was exactly as shown
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