After reading other reviews on this Futon I was a bit leary of buying it; but, I had a need for it, the price was right, and I didn't believe it could be as bad as some of the other reviews were saying. Shipping was faster than I expected. I Noticed the chemical smell others have mentioned coming from the mattress - but it had disappeared within a few hours of removing the Mattress from its plastic bag. I didn't have too much trouble with the instruction manual, but pictures of the small parts could have been better. My only real problems were: 1 - that the shipment contained 2 identical backrests instead of a backrest and a seat - but the "O" took great care of my problem and I had a replacement seat in just a few days, and: 2 - the toggle link between the backrest and the seat was not usable due to factory misalignment of the attachment points. Rather than contact the O again I decided to substitute a piece of metal rod which I bent to the proper shape to fit. The assembly process probably took 2-3 hours - with much time spent puzzling over which parts were which and making the rod. I have slept on it a few times and I find it to be more comfortable than my waterbed - though the Waterbed is better on a cold night. I can't say how durable it will be until I see how long it lasts. I also purchased a mattress cover - but I haven't put it on yet because it looks like a 2-3 person job to do it. A standard fitted sheet works about as well and is much easier to put on and take off. All in all I'd say this piece is a very good value for the price.
- How did the color on site compare with the actual product? comparable
- Please tell us about the quality of the product. I haven't owned this but a couple of weeks but, so far I have no complaints on its quality.
- How accurate was the on site description of the product? Very accurate.