First of all, I wish I had known the amount of time to expect for shipping. I ordered it on December 13th, thinking I had plenty of time before Christmas. I received the package on Christmas Eve. Once opening it, discovered that apparently the piece of glass that normally comes with a frame was not included. Had I known there was not going to be a piece of glass, I would not have ordered the frame. Had no choice but to use the glass-less frame for my mothers Christmas gift. I understand that no where in the description does it say that it comes with a piece of glass. However, if a FRAME is going to be ordered, it should be specified if it does not have glass. The majority of frame purchases out there do not state that they include the glass, but they do, so it's natural to assume that this would be no different. Overall deceiving and disappointing. Will most likely not be ordering again from this website.
- How did the image on site compare with the actual product? The frame itself was as I'd expected.
- How accurate was the on site description of the product? Not at all accurate, considering the on site description does not say this does not include the glass in the frame.
- Please tell us about the quality of the product. Decent. The frame itself was nice, but lack of glass is irritating.