gweinert Review

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Never been so disappointed
 from Seattle WA,  Oct 26, 2011

Beware if you need to use the center support for this rod or if you expect to use all 74" that are advertised. All they send you is the main rod with an add-on conversion kit. My kit came with only one add-on rod when two are needed with the center support. The add-on rod only goes to 70" even if you try to use it without the center support. I have never been so disappointed with customer service from any internet company. They wanted me to return the whole product that I took the time to put up, complete with wall anchors because they can't/won't send me a second add-on rod. They said the part was not available when a two-minute internet search offered me the exact item I needed.

  • How did the color on site compare with the actual product? well
  • Please tell us about the quality of the product. It's hard to say as I was send an incomplete product.
  • How accurate was the on site description of the product? Not at all accurate
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