I ordered a set of 4 with (free) etching. The box came w/1 broken glass. Customer service was responsive in sending a new glass, but twice in a row I received a new clear glass w/no etching to match the original set. After receiving 2 separate replacement glasses w/out the etching I received a full set of the proper letter etched on the glass. so I have 7 etched and 2 not etched -so worth the price - thanks!
- How did the color on site compare with the actual product? glass was heavier than expected, nice etching
- Please tell us about the quality of the product. nice size shape of glass
- How accurate was the on site description of the product? very accurate