Our pot rack is exactly as described - heavy duty, professional looking, and perfect for our needs. The instructions say to hang it with the chains coming straight down from the ceiling, but we didn't have that option. We hung our from a single beam, with the 2 chains on each end coming together to a single bolt (we bought longer bolts to reach further into the beam). Because we had to hang it wrong, it tends to 'rock' a little when removing pots - but nothing major - & wouldn't be a problem if hung with the chains straight. Right now, we have 4 large skillets, a stock pot, 5 regular pots, and 2 large sieves hanging with no problems and room to spare. All in all this is a great buy!!