My husband and I both have neck problems. I was introduced to this type of pillow a few years ago and it has been a lifesaver. It was time for me to purchase a new one and my husband decided he would give one a try. We found this pillow and after reading the reviews and noting the reasonable price decided to purchase 2. This pillow is a little firm to start with but you get used to it after a few nights. I love it and my husband likes it as well. We are glad we made the purchase!