When I originally received the suitcase, I did love it! It was so roomy and convenient. Unfortuately, one of the wheels broke off after only 6 to 7 uses. I haven't yet pursued remedy via the warranty, but I'm exceptionally disappointed that the wheel broke off after so few uses. I ended up injuring myself lugging around a packed, 50 lb. bag that I couldn't conveniently roll into the airport and roll to my car on my trip home.