In the last 11 months I have had two of these and the wheels fell apart on both. I purchased one and returned it when the wheels fell apart. Now the wheels have disintegrated on the replacement one. I love the bag itself. It has plenty of room, well padded, and has held up well. I liked that the handle was long enough for me at 5'10. It doesn't do much good though when the wheels are useless. I use it everyday just to go in to work in the morning and come home at the end of the day. We have a large parking lot at work but I didn't think I walked that far.