Although it quickly makes tasty popcorn, this machine is TOO SMALL. It's a pain to get the popcorn out without burning yourself - we've resorted using a vinyl pasta tool - the kind that is like a spoon/fork to drag it out. Cleaning is a pain. The plexiglass gets greasy from the oil that splatters all over and I haven't found anything that cleans it well. And, you can't fit your hand inside without disassembling the kettle! Lastly, there is no way to separate the unpopped kernels from the popped. The large machines have the holes in the bottom with a pull out pan. I wish I would have spent the extra money and bought a full size machine!