We ordered this item for a Santa present. Upon opening it Christmas Eve to set it up, we discovered sugar granules down in the base of the machine as well as chipping on the metal surface. Also, there was sugar residue on the plastic dome! We just tried it out, and it seems to be working fine. Just would like to have known that we were ordering/receiving a used/refurbished? product!
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. Quality looks good other than the fact that it is used...
- How accurate was the on site description of the product? Description of the actual product was right on, however nowhere did it indicate the item was used.