bogie509 Review

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Poor Quality Control
 from Henderson, NV,  Apr 17, 2012

The shipment arrived quickly and the unassembled appearance of the product seemed to be excellent. That is roughly where any positive feeling about these chairs ends. We ordered 3 pairs for use in a dining room. Once we removed the plastic wrapping and began assembly we immediately noticed that one of the front legs had split and been glued back together around the connection point. We wrote that off as a "return" and moved on to the work of putting at least ONE of the first pairs together. This is where the workmanship really took a nose dive. With the inexpensive price of the chairs we didn't expect assembly to be without some minor issues but this was a case of straight up impossible - not because of weird assembly points or hard to reach places...but because the holes simply didn't line up. Not wanting to give up that easily we attempted to swap the backs/seats and make another go at it. It quickly became obvious that whatever manufacturing line this pair went down, the left hole guy didn't know what the right hole guy was doing. In short, these chairs could not be assembled without making material adjustments to the pre-drilled holes themselves. I don't expect much from $139/pr chairs...but this is well below acceptable. We'll make an attempt at assembling another pair but at least one set is going back. Buyer beware.

  • How did the color on site compare with the actual product? Excellent
  • Please tell us about the quality of the product. Very poor workmanship.
  • How accurate was the on site description of the product? Excellent
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