I bought these for several family members for Christmas as our new law means we are all having to go hands-free. My family has various degrees of tecky ability, but all managed to follow the directions and link their phone with the device. This is a great item for those who only want blue tooth capability in the car and do not want "that thing on their ear." It does mean your calls are all on speaker and you lose some privacy so that is something to consider. My one complaint is that the power button is quite small and not easy to turn on and off especially while driving. A larger button is definitely needed for easier use while travelling.