I love this product so much that I bought 2. It was so hard for me to find a headset that goes behind the head that fits. The controls are easy to work an it seems to hold a charge well. I only had one problem with the 2nd set that I bought(the volume did not turn up). I waited too long before sending them back, but even with that I would still buy another set if mine stopped working or were damaged. There is one warning though, the microphone is very sensitive. I have been talking to people and they can hear me looking through papers on my desk.