The description says twill. The fabric is actually a basket-weave, more formal than twill and a very loose weave that catches on jewelry, etc. O.co would not pay for return freight shipping (in the hundreds), nor would they admit that it's not twill. Whether or not something is tightly or loosely woven may be a matter of opinion, but whether or not it's twill or basket weave is a matter of fact. I sent them photos. I think they just didn't want to take the loss on return shipping, and then not being able to resell the sofa. They refunded me a $$$ dollars. This is my first negative experience with the company. Frankly I don't understand it because it is clearly their mistake, not mine.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Good
- How accurate was the on site description of the product? Completely false regarding the type of fabric.