The ordering and delivery process through overstock was fine. However, I am very disappointed with the barstools. If it wasn't so bulky and pain to do so, we would have returned them. We ordered 4 for our newly remodeled kitchen and they look okay from a distance but after only a few months, the vinyl on the seat is already badly scratched and the hydraulic mechanism does not work well on the chairs. It's extremely difficult to move it up and down. We knew right away that these chairs were of poor quality when we were putting them together. The black vinyl seats do not line up right with the faux chrome trim around it and the faux leather and the faux chrome is cheap looking. Although the bottom of the stools are lined with felt, our floor is severly damaged by the stools. We also did not realize that the protruding footrest would so severly damage the back surface of our island. I wish I had gone with a simpler design. We will most likely replace these soon.
- How did the color on site compare with the actual product? color looks okay
- Please tell us about the quality of the product. the quality is very poor
- How accurate was the on site description of the product? not very accurate