The product came a day or two after I placed my order, which was very praiseworthy. I received MSOffice as a DVD, but I do not have a DVD drive. There were clear instructions how to circumvent this problem and obtain the product by downloading it. Everything worked very well. As for the product itself, there are many changes since my last version, which was Office2003. I cannot say I am completely enthusiastic about the changes made, but I am coping.