jc1pa Review

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Color is not medium cherry
 from suburban Phila,  Jan 14, 2012

I gave this only 2 stars, not because of the quality of the bookcase, which is fine. I was disappointed with the color. It's not medium cherry, it's dark cherry. I was trying to match something specific. But my biggest problem was with the shipper that the manufacturer used. First, my order was shipped to and delivered in Vermont (I'm in PA), and it was days before anybody could figure out what happened. Then, they wanted to ship me a "replacement" and my order was shipped partially by fedex (worked well) and partially by a trucker (I bought 3 bookcases) who left my two boxes on the sidewalk out front. The tracking was impossible. And now that the color isn't right, I can't bear to go through the return hassles, so I'm giving them to somebody else. Bottom line, you can deal with a hassle if you get what you want in the end. I didn't, so I'm disappointed.

  • How accurate was the sizing? accurate
  • Please tell us about the quality of the product. the quality of the product is fine.
  • Was the product free of any manufacturer defects? yes
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