Customer service was excellent. I called when they chair arrived to tell them the color was faded - more on the back piece than the seat. They quickly sent another one, but it was just as faded. The navy is not navy - it is lighter (almost purple). Overstock paid for the return - I kept one anyway because it is the perfect size and it is cute! Easy to assemble - other reviews almost scared me away but it was simple to do.
- How did the color on site compare with the actual product? The navy is actually faded to a lighter color of blue/purple. I called and they immediately sent another one - it was just as faded.
- Please tell us about the quality of the product. Sturdy and firm seat.
- How accurate was the on site description of the product? Perfect except the color problem.