kris15110 Review

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Beautifully defective
 from Chicago,  Nov 13, 2013

I ordered this beautiful table a month ago and the top is just as it is pictured in the image. It's a beautiful light blue color that matched perfectly with the decor in my home. The legs are shimmery powdercoated metal. When the table arrived I was anxious to put it together only to find the legs were rusted, the wheels had scratches on them, and the legs holes did not match the holes on the underside of the table. Additionally the screws were too short to use. To make a long story short, customer service assured me that they'd send replacement parts. The top needed to be replaced because the holes were not properly aligned. I was told the part was available and then discovered it was not. Instead of receiving the new top I was sent a new package of screws. Complete irony, since I had been screwed for over a month waiting on the new parts to arrive. Luckily I received a full refund for the errors, but all I wanted was to eat dinner on this nice table which fit perfectly in my living room. I wish things would have been different and I wish I would've received a good product because aside from the defects of the underside of the table, the table top was lovely. I wish the customer service agents were more knowledgeable and more in sync with the parts department as to not mislead customers and get their hopes up. Sadly this was my first and last time using

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