I ordered this and washed it right away according to the directions. When it came out of the washer it was splotchy, white with yellowing. I had thrown away the packaging, thinking that I really liked it and was worried I wouldn't be able to return it, but they let me put it in a different box and return it. I received my full refund, less the shipping cost. While I was not pleased with the comforter, kudos to overstock for making it right!