janetkath123 Review

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Lovely Jacket, however does not have a zipper
 from New York,  Mar 13, 2013

I am very happy with the quality and color of the jacket. My only complaint is that in the description it clearly states that there is a zipper closure with a snap plaquet. My jacket does not have a zipper. I called the customer service dept. and informed them of this and they were very helpful by investigating if anyone else had mentioned the lack of zipper in their reviews. As no one else mentioned it, they assume that it was described incorrectly on the website. They issued me a 15% discount coupon on my next order for my inconvenience. I could have returned the jacket but decided to keep it as it is very nice and is roomy enough to put a sweater underneath if necessary.

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