I've always wanted a tufted headboard - and so when I saw this as a new arrival, right around the time I was looking for a new bed, I knew I had to buy it! I expected that there might be an issue with the "plank" supports for this bed, if I planned on using it without a boxspring, as that seems to be a common complaint for Overstock.com beds. As I expected, the bed arrived with 3 support planks to stretch a cross the bottom. Since I was expecting it, this was not a huge deal - I went to Home Depot and picked up 2 - 3x5 pieces of plywood and that has worked really well for the time being. Moral of the story - be prepared to pay for additional support if you do not plan to use a boxspring with this bed set. Aside from that - it shipped really quickly and came in two boxes. I received the delivery around a week after purchase. The bed arrived in good condition and looks great once put together. I would have given it 4-5 stars if I didn't have to pay for anything else - also, the fabric covered some of the pre-made assembly holes on the headboard, so I had to slice up the bottom of the headboard while I was putting it together and that was sort of annoying. But aside from that, I have no other complaints!