This bed was delivered in a timely fashion. Although it was missing the Support beams to re-enforce the wood beams on the base. I had to call and write to overstock for 3 weeks straight because they stated that the part only came in 6 pieces.. when in fact i said i needed 15... aka there were 15 holes for the support beams. Finally they sent the correct amount and credited me ***** dollars. I love this bed. It looks off white most of the time, and then a little bit cream at times when i have anything true white next to it. I was afraid to get the bed because it might be too shiny on the headboard, but it is the perfect amount of high class style.. Love it.