The delivery and shipment was a complete NIGHTMARE. Then to top it off there were several gashes on the sofa that I didn't see until I unpacked the entire thing. The cushions were so tightly jammed packed into the underside of the seat, it took forever to get them out without damaging them. The included feet aren't even wooden or fake wood--they're cheap plastic. My son's legos are sturdier than these. The seat cushions are hard foam rocks. The back supports are on hinges that fold up and down after unpacking and have VELCRO of all things to keep the cushions in place. When I "connected" the chaise portion with the main sofa--they back supports are different heights so it looks ridiculous. The 2 extra decorative cushions are dull colored and a lot uglier in person. Oh yeah, and I had to wait a almost 2 months before this even shipped or was contacted to deliver. DO NOT BUY THIS---I wouldn't even expect to see this piece in a dorm game room. I would've been better off buying a sofa locally in a 2nd-hand shop or discount place. I'm SOOOO regretting this waste of money!!
- How did the color on site compare with the actual product? It's actually a duller old elephant grey.
- Please tell us about the quality of the product. Horrible. Zipper was messed up, kept jamming, so I couldn't get the too tightly packed cushions out from the underside of the sofa.
- How accurate was the on site description of the product? Not accurate at all. Site makes you think it's fancier/nicer than it really is.