First of all...I do not write reviews, but I think this product and Overstock services well deserve it! I absolutely love my new dinnerware set, I got 2 to get a full 8 settings, and I have to say that they are beautiful, they gave an elegant touch to my Christmas Eve dinner. I also like how well made all the pieces are, they are sturdy, not super heavy but yet durable! I also want to mention that Overstock have a fabulous customer service, in first place I ordered this set within 3 days of Christmas, and I realize that they were not coming til after that special day, I called Overstock and explained that I had a plan for them, and they were extremely kind and help me from contacting the warehouse to expedite the package and send it right away... all the way to keep me track each day of the packages' transit. After the order arrived on time, I opened the boxes and one of the cups got broken from the shipping service (luckily I had no need of the cups for the Christmas Eve dinner)...then I contacted Overstock, and once again, they were kind, fast ...superb customer service they sent me a replacement, no questions, they solve the issue in a blink of an eye. I cannot be happier not only for the beautiful dinnerware set, but mostly because Overstock not being just a website but actual people that really want to make a difference by caring about their customers and our overall shopping experience. Thank you Overstock! and no doubt you should buy this set and become a customer at Overstock.
- How did the color on site compare with the actual product? Just as described
- Please tell us about the quality of the product. Sturdy and very delicate
- How accurate was the on site description of the product? Just as described