Overall I am satisfied. Have had this a few days now and it is a good laptop at a fair price. The shipping all the way to the UK was reasonable, quick and well tracked. Buyers should note, however, that though refurbished quite well, these feel like thoroughly used laptops. The wear round the casing and on the track pad gave the impression that this had been in full service for some time before I got it. The screen hinges, for a similar reason, are not as tight as you might expect. However, it looks like a new(ish) keyboard and these machines are built to last. Main disappointment was the battery life. I had to buy a new battery. I'm planning to contact customer services about this - we'll see what they say! That's what bumped my rating from good to average.
- How did the image on site compare with the actual product? Accurate
- Was the product free of any manufacturer defects? Yes
- Please tell us about the quality of the product. Good, but more wear and tear than expected