Listing implied that the laptop included the maximum memory of 8 GB of memory, but item shipped with only 4 GB. Technical specs indicated 4 GB standard memory, 8 GB maximum. But the Features box said "Computer Memory 8 GB." With only 4 GB of memory, it was not a good value and I would not have purchased it. Listing appears designed to deceive, leading purchaser to believe they are getting a better value than they are. Customer service offered free return, but in the mean time Black Friday deals have ended and other 8 GB laptops are no longer available at comparable prices.