We recently bought a leather sectional essentially sight unseen. However, it was exactly as advertised and looks beautiful in our family room. Delivery was a bit complicated as it was a large piece. First it was sent out on a truck without a lift gate. It came again the next day on a truck with a lift gate with the driver would not come down our driveway for fear of cracking the asphalt. So I had to take delivery on the street, about 100 yards from the house. Bottom line, the driver was most helpful and we got it as far as the garage. And now it's the most attractive piece in our house. This is my third large purchase from O.co and I've been very happy with each one.