I might be the oddball but, I really like my chairs. I ordered two for my theater room and one for my son's home for his gameroom. He likes his as well. It did have an odd shape to it when it "exploded" out of it's bag but after helping to shape it, it looks just like the picture. I also ordered matching memory foam pillows offered at Overstock which helps support the neck. Overall, I'm very pleased with my purchase. So are my doggies!