These are truly awful, but they're too big, bulky and heavy to return. They're shipped in pouches, not in boxes. Little to no back support. And the other reviewer is correct in that they're HUGE. In the pictures, it looks like a chair, in an L-shape. That's not the case. Very MUCH like a bean bag, but not as comfortable. The memory foam is torn up pieces, so it's lumpy - even after it's expanded. Be sure to read the instructions on the label - which say open and wait 24-48 hours and let it decompress. The things come vacuum sealed.