I am thrilled with my purchase of the Matte Black 4-light Pillar Chandelier. It has a definite Potterybarn look at half the cost! The fixture arrived promptly and was well packaged so as to ensure nothing would break in transit - I was particularly worried about the pillar shades arriving in one piece - but they were well wrapped in bubble wrap and individual boxes for protection. My husband was able to quickly replace our old chandelier with this new one with no problems. The fixture is well made and looks high end. The color of the pillar light shades is just as shown in the photo - a very pale yellow/cream color. The metal "cage" is matte black as described. The pillar shades allow the fixture to give off a soft light above our dining room table. I'm very pleased with this purchase from Overstock!