When I first received the product I plugged it into the enclosed transformer and then the transformer into the wall socket. Initially everything seemed to be okay. However, within one day of use the transformer began to elicit a very lound and noticeable hum. This was especially noted at night while trying to sleep. I contacted customer service and they soon sent me a replacement transformer. Everything seems to be fine at this point. I once had a similar item from another company and had problem with the product in a similar way but was never able to get a satisfactory solution. So I took a good chance at ordering from Overstock. Pleased so far!
- How did the image on site compare with the actual product? Very close.
- How accurate was the sizing? Very close.
- Please tell us about the quality of the product. It appears to be of good quality.