We purchased this faucet for my elderly mother hoping it would prove easy to use. Unfortunately, she must use two hands to pull out the flexible faucet because the top portion bends when pulled. She's happy with it, but I'm disappointed. To give the product the benefit of the doubt, her sink is a very old, very flimsy stainless steel and the new faucet had to be mounted on it instead of on the counter. Perhaps with a stronger mounting surface there would be less wobble. I'm trying a different brand of a similar style for my own kitchen hoping for a better outcome. It does LOOK great.