jebntex Review

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Poor performance
 from Houston, TX,  May 2, 2012

The cooler never worked properly. When called for customer service we were directed to the company website for service. The offered to send replacement parts and then expected us to take the cooler apart and replace the parts. I would look at purchasing extended warranty or look to OTHER brands of coolers. I suspect they are all made by one manufacturer but you may get better service when there is a problem.

  • How did the color on site compare with the actual product? yes
  • Please tell us about the quality of the product. poor quality, difficult instructions to read
  • How accurate was the on site description of the product? fine
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