I bought An Artisan (Kitchen Aid) Stand Mixer on April 13th 2011, It was refurbished. I had A 180 day warranty on it. I used it 3 times, Today being the third time. (Oct 29th 2011) As I was using it today something broke, It runs but the mixer won't move. I contacted customer service to let them know. They told me it was past the warranty, and could not help me. I realize I'm past the warranty, but, come on I used the damn thing 3 times, and what I'm 16 days past, and they can't help. I'll never shop at O.com again. And I plan on sending a blog to about 11,000 people, and hopefully they will send it on to others. Don't buy refurbished products from O.Co, Hopefully you won't buy anything from them. They Really SUCK!!!!
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. Worst Product I ever bought
- How accurate was the on site description of the product? Fine