I bought this as a Christmas gift for my boyfriend. He asked for a good one, so I had been researching waffle irons for nearly two weeks when I came across this one. Although it is a bit pricey (but still cheaper than buying it directly from KitchenAid), it is definitely well worth it. It is very easy to use and the waffles turn out great. It's fairly large and may not be easy for some to store, but it fits nicely in one of our lower cabinets. The dual-sided cooking is nice but somewhat unnecessary for just the two of us. We have made regular Belgian waffles and sugar waffles. Cleaning is easy except for when making sugar waffles because the pearl sugar can carmelize and become sticky in the deep pockets. But that's going to be the case for any waffle iron you use for sugar waffles. Regular batter Belgian waffles come right out, browns nicely on both sides. Hardly any mess, just wipe the pockets down after it cools and back it goes in the cabinet. KitchenAid is a great brand so I was comfortable purchasing it even though I wasn't able to see or touch the actual product. It feels solid and sturdy, doesn't tip over, and heats up quickly. This would be great for a family or any Belgian waffle enthusiast! And just so you're aware, it comes in a huge box.