I bought this coffee maker for my son as a birthday gift. He uses it once a day. After 2 or 3 months, it was not working properly. He called the company, they instructed him on how to take a (small) part out of the machine and send to them and they sent him a new machine. Excellent customer service! I have bought 2 additional Keurig brewers - one as a gift for my niece (she LOVES it) and (finally) one for myself. However did I exist without one?
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. Initially worked very well, then a few months later had some problems. The company corrected the issue.
- How accurate was the on site description of the product? Accurate