hondais1 Review

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Thank you Overstock!!!
 from Hanahan, SC,  Jan 2, 2013

My son has wanted a Keurig coffee maker for the last 2 or 3 years. The cheapest I had found one was $120, but I couldn't afford to pay that much for one. I found one that Overstock was offering on Black Friday for $62 and jumped on it. I had $7 in rewards, so I was going to get it for $55. Although it was a smaller desk size model, I was so excited! I never got it and hadn't heard anything about delivery, so after about 10 days, I called Overstock and was told that the trailer with 1300 of the Keurig units had been stolen and they would have to cancel my order and issue a refund! I was devastated!!! That was THE most important Christmas gift I needed. I was ready to close my account and give up on Overstock for good. I sent an email and said I didn't want a refund, but needed a Keurig of some sort. A few days later, I got a call from an angel named Heather in Customer Service and told her my problem. She agreed to let me have this better B-60 model at a discounted price and after deducting my rewards, it was a price I could afford. THANK YOU HEATHER!!! You made my and my son's Christmas! He absolutely LOVES his Keurig machine and has used it every day since Christmas! THANK YOU OVERSTOCK!!! YOU ROCK!!!! You're back at the top of my go to list!

  • How did the color on site compare with the actual product? Excellent
  • Please tell us about the quality of the product. Excellent
  • How accurate was the on site description of the product? Excellent
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