This faucet looks great with our new countertops and we've had lots of positive comments from people on it. It's very solid, seems more sturdy than other similar models, came nicely packaged in a cloth bag. We had a plumber install it because it was a little too complicated for us. After installation, it had a major leak above the spray head, but one trip to the hardware store for a little O-ring solved the problem. Also, if you're not paying attention to get the nozzle back into the holder it will get water everywhere (but that's just user error!).