This is the first garment steamer I have ever purchased. I have only used it a couple of times but I am very happy with the results. What use to take me 2 hours with an iron took me 30 minutes. The results are very good. It was easy to fill and use. If you are looking for crisp creases you will need to use an iron.I cant judge durability yet. Overstock you are great. I recieved my order within days. The previous reviews really helped me choose this product and I am glad I did.