At first when I got it I couldn't believe it. It looks just as good as the Tiger brand rice cooker which is rated No. 1 as the tope rice cooker in the country. But does it work as good? We plugged it in the 1st time and loved it. Just as good. But did it last? Not at all. The second time was fine and then the 3rd on the day of our house warming party where rice was the only thing missing from our dinner. We were waiting for it to be cooked and when we check the rice cooker it was broken. Its not even 30 days since I've bought it and had it in our brand new home. It let us down and returning it is a joke. They knew not to have it returnable because they knew it was junk! Terrible!