The machine did not work straight out of the box. A leaflet provides troubleshooting for the "common" clutch problem. When the troubleshooting technique didn't correct the problem, I emailed customer service, as directed. No response to even acknowledge receipt of my email has been received and they would respond by X number of days/hours. I will probably return this machine. What a disappointment!
- How did the image on site compare with the actual product? Perfect match
- How accurate was the on site description of the product? Very accurate
- Please tell us about the quality of the product. ???