First of all, UPS delivered it at 9:00 p.m. after I'd taken off work and waited all day for the couch to arrive. The futon came packaged in a box. It was relatively easy to assemble. The color is this weird greyish brown with purplish undertones, not the pale grey in the photo. I flopped down on it after I assembled it, and it is so hard. Unbelievably uncomfortable. It looks like something from IKEA that belongs in a dorm. The fabric is ill-fitting on the cushions and it is actually scratchy and shiny and has loose threads. It also has seams running right down the middle of all the cushions. I guess I'm going to have to box it up again and ship it back, which I'm really not looking forward to. I liked the clean lines but it looks cheap and dorm-y.
- How did the color on site compare with the actual product? The color is more of a pale brown-almost purpley color. Maybe it's brownish with purple-grey undertones..
- Please tell us about the quality of the product. The fabric is scratchy and shiny and cheap looking.
- How accurate was the on site description of the product? The reviews are misleading.