I have had this pillow for 3 weeks. I did not have a smell when I opened it so I was able to use it the night I received it.When you press your hand into the pillow it takes the shape and when you let it go it goes back to normal slowly. It has a different fabric on either side. Both sides are incredibly soft and zip off so you can wash them.I prefer a thicker pillow with lots of support and this pillow provides that for me. I am a side and back sleeper and it's perfect either way. If you like thin pillows this is not for you.One reason why I wanted a memory foam pillow was due to how my boyfriend sleeps with me. He likes to put his arm under my pillow when we lay together and I hated it. My comfort was gone and I felt his arm. With this pillow, I can not tell his arm is under the pillow at all. Plus when he puts his head on my pillow I can't tell. Yes, he sleeps that close to me ... yes, he is trying to steal my pillow. :)This is definitely well worth the money.