I really like this pillow. I'm tall for a girl (5' 10") & therefore have slightly wider shoulders than most. I usually sleep on my side. Most pillows are not thick enough to support my neck when I sleep on my side & I have to constantly bunch them up. This one is just right! Side Sleepers - Do like the instructions say & measure how many inches it is from the end of your shoulder to your neck & you'll see if this pillow is too thick for you or not. If you only sleep on your back, this pillow might be too thick for you if you are a girl. Seems like a really good quality. It is nice & thick; firm yet soft but not overly soft or squishy. Very supportive! Also stays cool thru out the night, just like the description says it does. Did not realize what that meant until I bought this pillow. Now I'm glad it has that feature! Also - it did not have a smell when I opened it. I suffer from migraines & am really sensitive to smells. I had no problem w/ that when it came to this pillow. The first few nights I used it, I kept it in the plastic bag that it came in & just put a pillow case over it - plastic bag & all. That way if I didn't like it I could still return it. I am definitely keeping it tho.