I was a little nervous about this purchase as this isn't a traditional chandelier design. I thought it might look funky, but it is gorgeous. It took about an hour for two of us to attach the crystals. I was nervous about this after reading the reviews, but it wasn't too difficult. (If you have trouble with arthritis or problems with manual dexterity using your fingertips, then it might be hard for you.) After pushing through the pins, we folded over the ends (the metal is very soft), and then we cut as much as possible off using a wire cutter. I thought it would bother me that the pins are silver and don't match the chandelier - I considered spraying or painting like other reviewers - but once hung, I don't even notice them. I think your eye is drawn to the light and the crystals, and they don't stand out at all in my opinion. We hung this over our dining table in our very small dining room and put in a dimmer switch, which really adds drama, too. P.S. I saw this same chandelier in cream on a national home retailer's site (PH) for more, but the black really is pretty.